Social & PerceptionBias #50

Ben Franklin Effect

Doing a favour makes you like the person more.

A cognitive bias where performing a favour for someone leads to increased liking because the brain resolves dissonance between the helpful act and any negative feelings.

Why it matters: Named after Benjamin Franklin who turned a political rival into a friend by borrowing a book.

Watch for

Liking someone more after doing them a favour even if you were neutral before.

Try this

Be aware that your feelings may be influenced by your actions not the other way around.

Real-world example

After helping a colleague you disliked you find yourself feeling more positive toward them.

Key researchers

Elliot Aronson

First described in 1969

Psychological mechanism

Cognitive dissonance resolution. Doing a favour for someone you dislike creates tension. The easiest resolution is to adjust your attitude upward.

Seminal research

Jecker and Landy (1969) experimental demonstration building on Festinger cognitive dissonance theory.