Outcome & SelfBias #130

Outcome Bias

We judge decisions by their results not their quality.

The tendency to evaluate the quality of a past decision based on its final outcome rather than the information available at the time the decision was made.

Why it matters: Related to hindsight bias. A major source of flawed learning in organisations.

Watch for

Changing your evaluation of a decision after seeing the outcome.

Try this

Evaluate decisions at the time they were made ignoring outcome knowledge.

Real-world example

Calling a risky gamble a smart decision because it paid off while calling the same gamble foolish if it failed.

Key researchers

Jonathan Baron, John Hershey

First described in 1988

Psychological mechanism

Outcome knowledge overwrites process evaluation. Knowing the outcome makes it impossible to accurately reconstruct the uncertainty present at the time. The outcome is salient and colours all retrospective assessment.

Seminal research

Jonathan Baron and John C. Hershey (1988), "Outcome bias in decision evaluation."